Privacy Policy
V (Q) Soft Ltd.
Last updated: February 19, 2026
This Privacy Policy details how personal data is collected, stored, processed, and protected by visitors to the website of Vi-Soft – Vi (Q) Soft Ltd. (hereinafter: “the Company”) at: https://www.visoft-eng.com/ as well as users of the software systems and services (SaaS) provided by the Company (hereinafter: “the Services”).
1. Identity of the Data Controller
QCS Soft Ltd. is the Data Controller of the information collected through the use of the website. With regard to information processed within the SaaS system for its customers, the Company may act as a Data Processor in accordance with the agreement with the customer.
Access to personal information is granted to company employees and service providers on its behalf only as necessary for their duties, while maintaining confidentiality and information security.
2. Glossary
Personal data – any information that identifies a person or can be used to identify a person, directly or indirectly (such as name, job title, email address, phone number, IP address, user ID, geographic location, etc.).
Database – A collection of personal data held by computerized means and to which access rights exist.
Processing – Any operation performed on personal data, including collection, storage, use, analysis, transfer, deletion, or backup.
3. Types of information collected
3.1 Information provided by the user
When contacting us, registering for services, or using the system, the following data may be collected:
- Full name
- Position and organization
- Email address
- Phone number
- System login details
- Billing details (via external payment providers only)
- Any additional information provided in forms or when using the services
3.2 Technical and analytical information (collected automatically)
- IP address
- Browser and device type
- Operating system
- Website browsing data (pages viewed, time spent, referral source)
- Technical logs for security and operational purposes
4. Purposes of information processing
Personal information is processed for the following purposes:
- Operating the website and services
- Managing users and permissions in the system
- Providing technical support
- Improving user experience and product development
- Information security, monitoring, and anomaly detection
- Compliance with legal requirements
- Sending professional or marketing updates (subject to consent as required by law)
The legal basis for processing the information, insofar as the GDPR applies, may include: the existence of a contract, consent, the company’s legitimate interest, or a legal obligation.
5. Use of artificial intelligence (AI) tools
The company may use artificial intelligence and automated analysis tools for the purposes of:
- Improving system performance
- Optimizing work processes
- Detecting anomalies or malfunctions
- Improving user experience
This use is carried out while adhering to the principles of data minimization, purpose limitation, and data security.
6. Sharing information with third parties
The company may share personal information with:
- Storage and cloud providers
- Payment providers
- Mailing service providers
- Technical support providers
- Legal or regulatory advisors
- Authorities authorized by law
All third parties are bound by appropriate confidentiality and data security agreements.
7. Transfer of information outside of Israel
The information may be stored or processed on servers outside Israel, including in European Union countries or the United States. These transfers will be carried out in accordance with applicable law and subject to appropriate safeguards (such as standard data transfer agreements – SCCs, as required).
8. Data Retention
The company retains personal information for the period necessary to fulfill the purposes of collection, including:
- Customer data – in accordance with accounting and reporting obligations (usually up to 7 years)
- Active user data – as long as there is an active account
- Lead and inquiry data – for a reasonable period of time for the purposes of continued engagement
- Log and security data – in accordance with information security procedures
After the required period has expired, the information will be deleted or anonymized.
9. Information Security
The company implements appropriate technical and organizational measures, including:
- Encryption of sensitive information
- Permission-based access control
- Separation of environments
- Monitoring of unusual activity
- Periodic penetration tests
- Regular backups
- Employee training
In the event of an information security incident, the company will act in accordance with the provisions of the law.
10. Data subject rights
In accordance with applicable law, you have the following rights:
- Right to access information
- Right to correct inaccurate information
- Right to erasure
- Right to restrict processing
- Right to object to processing
- Right to data portability (where applicable)
- Right to withdraw consent at any time
You can exercise your rights by contacting us at: [email protected].
The company may request reasonable identification measures before processing your request.
11. Cookies
The website uses cookies for the following purposes:
- Proper operation of the website
- Analyzing traffic and improving performance
- Customizing the user experience
Cookie settings can be controlled through your browser. Where marketing cookies are used, consent will be obtained in advance, in accordance with the law.
12. Third-party websites
The website may contain links to external websites. The company is not responsible for the privacy policies of these websites.
13. Policy Updates
The company may update this policy from time to time. The date of the update will appear at the top of the document. Continued use of the website after an update constitutes acceptance of the updated version.
14. Contact
V (Q) Soft Ltd.
Data Protection Officer: Aharon Kalendrov
Menachem Begin Road, Tel Aviv, Israel
The policy is written in masculine form for convenience, but applies to both women and men.
